Lack of certified people in libraries to provide technological assistance to people with disabilities

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IEPR
24 December 2025

Press Release

Lack of people certified in libraries to provide technological assistance to people with disabilities

The data comes from a study carried out by the Puerto Rico Institute of Statistics.

According to the report of the study on inclusive services and technological assistance in libraries in Puerto Rico by the Institute of Statistics of Puerto Rico, 83% of the participating libraries do not have people certified in technological assistance to people with disabilities. Similarly, almost 40% of libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.

The main objective of Law No. 63 of 2011 is to establish the Inclusive Library Services System for Technological Assistance in all libraries in Puerto Rico. In the same way, this law orders the government to “collect annual statistical data on Inclusive Library Services for Technological Assistance”. Since its approval, the government has not been able to fully comply with this mandate. It is for this reason that the Institute of Statistics of Puerto Rico, in collaboration with the Technological Assistance Program of the University of Puerto Rico (PRATP), designed a collection system and a set of data so that the Government of Puerto Rico has the capacity to collect, analyze and disseminate data on the implementation of this law.

The data presented correspond to the calendar year 2019 and includes a sample of the libraries of the University of Puerto Rico system, private universities, higher education institutions and municipalities. This is the first report that Puerto Rico has made on statistics related to the implementation of Law No. 63 of 2011

“As a society we must and must guarantee all people access to education and information, and people with disabilities cannot be discriminated against. This study allows us, in addition to complying with the law, to determine where we should make the necessary adjustments to meet the access to information needs of people with disabilities,” said Dr. Orville M. Disdier, lead author of the study and acting executive director of the Puerto Rico Institute of Statistics.

Here are some of the study's most salient findings:

  • A total of 36 libraries completed the questionnaire, the largest of them from private universities (39%).
  • 36% of participating libraries do not have a plan to implement Act No. 63.
  • Most (83%) of participating libraries reported that they do not have people certified in technological assistance.
  • Only 8% of participating libraries indicated that the administration has plans to provide training on the use of technological assistance programs and equipment.
  • Nearly 40% of participating libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.
  • Although 67% of participating libraries claimed that their library meets the requirements established by the Americans with Disabilities Act (ADA) regarding the accessibility of physical spaces for people with disabilities, all indicated that they do not have official certification for these purposes.
  • Among the reasons that participating libraries established for not complying with Act No. 63 of 2011 are: Lack of financial resources, lack of guidance, lack of support from the administration and lack of human resources.

The Puerto Rico Statistics Institute is an autonomous governmental entity tasked with coordinating the government's statistical production service to ensure that the data collection and statistics systems, on which public policies are based, are complete, reliable, and accessible quickly and universally. To access this report or to learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook (@estadisticas .pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico) accounts.

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Contacts:

Idia M. Martinez, R-28

787-603-3200

Lourdes Burgos, R-27

787-562-2932

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Statistics Institute Publishes Map on Response to the 2020 Census in Puerto Rico

PRESS RELEASE

Statistics Institute Publishes Map on Response to the 2020 Census in Puerto Rico

The geographical visualization allows us to see the progress of the response to the Census in municipalities

San Juan, Puerto Rico, May 1, 2020 — The Puerto Rico Statistics Institute (Institute) reported that they have made available a geographical visualization of the state of self-response to the 2020 Census in the municipalities of Puerto Rico. The visualization shows the different levels of response at the municipal level depending on the questionnaires completed and already received by the Federal Census Bureau. The tool allows you to easily compare the places where the response has been highest or lowest. More importantly, the visualization is updated several times each week, so it serves to monitor the progress of the response to the 2020 Census across Puerto Rico.

The visualization is nourished by self-response data reported periodically in the Federal Census Bureau's main visualization tool. However, since Puerto Rico has a different type of enumeration than other jurisdictions (updating and handing over the questionnaire to every household), the response rate has been different given the COVID-19 scenario. Therefore, at the moment, response values in Puerto Rico cannot be properly differentiated within the categories established in the visualization of the Federal Census. It is for this reason, and in order to be able to compare the progress of the 2020 Census response across Puerto Rico in an appropriate way, that the Institute prepared the geographical visualization available at: censo.estadisticas.pr, which is adjusted based on the values in the municipalities.

At the same time, municipal information of reference and interest was added to this interactive visualization. For example, position compared to other municipalities according to their percentage of self-response, estimated total housing units and percentage of occupied housing. The tool provides motivation, since residents of a municipality with a low response can become aware of this aspect, motivate themselves to do their part and at the same time motivate others to increase the percentage of their respective municipality.

“Field operations are temporarily halted due to the COVID-19 situation. In the case of Puerto Rico, enumerators will continue to deliver questionnaire packages to homes as soon as fieldwork resumes. We call on everyone to respond to the 2020 Census as soon as they receive the invitation. Whether you receive the invitation by post or subsequently by hand delivery to homes, the option to reply via the internet (https://2020census.gov/es.html) allows us to respond safely and quickly,” said Alberto L. Velázquez Estrada, Manager of Statistical Projects.

Census data plays a role in everyday life, as it helps to make decisions about the financing of services and infrastructure in the community, including health care, centers for the elderly, jobs, roads, schools, businesses and political representation. Therefore, they serve as a guide so that communities can obtain the fair funds they need, as well as to support companies to make decisions based on data that encourage the economy. Let's make sure we're all counted!

About the Puerto Rico Institute of Statistics

The Puerto Rico Statistics Institute is an autonomous governmental entity tasked with coordinating the government's statistical production service to ensure that the data collection and statistics systems, on which public policies are based, are complete, reliable, and accessible quickly and universally. In addition, as the leading entity of the SDC in Puerto Rico, the Institute manages the SDC portal, which contains the main statistical reports and publications of the U.S. Census Bureau about Puerto Rico, specifically those that are most in demand, such as annual population estimates, the Puerto Rico Community Survey (Puerto Rico Community Survey) and official statistics on Puerto Rico's 10-year population and housing censuses, among others. The Puerto Rico SDC portal can be accessed through: https://censo.estadisticas.pr/.

For more information you can visit the website: https://estadisticas.pr.gov/. In addition, you can follow the Institute on social networks, through Facebook (@estadisticas .pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico) accounts.

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Press Contact:

Idia Martinez 787-603-3200

imartinez@upfrontpr.net

Statistics Institute participates in The Hour of Code 2015

Statistics Institute participates in The Hour of Code 2015