Lack of certified people in libraries to provide technological assistance to people with disabilities

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IEPR
24 December 2025

Press Release

Lack of people certified in libraries to provide technological assistance to people with disabilities

The data comes from a study carried out by the Puerto Rico Institute of Statistics.

According to the report of the study on inclusive services and technological assistance in libraries in Puerto Rico by the Institute of Statistics of Puerto Rico, 83% of the participating libraries do not have people certified in technological assistance to people with disabilities. Similarly, almost 40% of libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.

The main objective of Law No. 63 of 2011 is to establish the Inclusive Library Services System for Technological Assistance in all libraries in Puerto Rico. In the same way, this law orders the government to “collect annual statistical data on Inclusive Library Services for Technological Assistance”. Since its approval, the government has not been able to fully comply with this mandate. It is for this reason that the Institute of Statistics of Puerto Rico, in collaboration with the Technological Assistance Program of the University of Puerto Rico (PRATP), designed a collection system and a set of data so that the Government of Puerto Rico has the capacity to collect, analyze and disseminate data on the implementation of this law.

The data presented correspond to the calendar year 2019 and includes a sample of the libraries of the University of Puerto Rico system, private universities, higher education institutions and municipalities. This is the first report that Puerto Rico has made on statistics related to the implementation of Law No. 63 of 2011

“As a society we must and must guarantee all people access to education and information, and people with disabilities cannot be discriminated against. This study allows us, in addition to complying with the law, to determine where we should make the necessary adjustments to meet the access to information needs of people with disabilities,” said Dr. Orville M. Disdier, lead author of the study and acting executive director of the Puerto Rico Institute of Statistics.

Here are some of the study's most salient findings:

  • A total of 36 libraries completed the questionnaire, the largest of them from private universities (39%).
  • 36% of participating libraries do not have a plan to implement Act No. 63.
  • Most (83%) of participating libraries reported that they do not have people certified in technological assistance.
  • Only 8% of participating libraries indicated that the administration has plans to provide training on the use of technological assistance programs and equipment.
  • Nearly 40% of participating libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.
  • Although 67% of participating libraries claimed that their library meets the requirements established by the Americans with Disabilities Act (ADA) regarding the accessibility of physical spaces for people with disabilities, all indicated that they do not have official certification for these purposes.
  • Among the reasons that participating libraries established for not complying with Act No. 63 of 2011 are: Lack of financial resources, lack of guidance, lack of support from the administration and lack of human resources.

The Puerto Rico Statistics Institute is an autonomous governmental entity tasked with coordinating the government's statistical production service to ensure that the data collection and statistics systems, on which public policies are based, are complete, reliable, and accessible quickly and universally. To access this report or to learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook (@estadisticas .pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico) accounts.

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Contacts:

Idia M. Martinez, R-28

787-603-3200

Lourdes Burgos, R-27

787-562-2932

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Institute documents compliance with the law for library services to people with disabilities.

PRESS RELEASE

OFFICE OF THE ACTING EXECUTIVE DIRECTOR

The Institute of Statistics develops an initiative to document compliance with the law that makes library services accessible to people with disabilities

March 20, 2019. San Juan, Puerto Rico — The Puerto Rico Statistics Institute (Institute) is carrying out an initiative to ensure that libraries at the University of Puerto Rico, as well as libraries at private universities, post-secondary education institutions and municipalities in Puerto Rico, are complying with Law No. 63, “Act to Establish Inclusive Library Services for Technological Assistance.” This law requires library services to be accessible to people with disabilities through the use of technological equipment.

The initiative, developed by the Institute, in conjunction with the Technological Assistance Program (PRATP), consists of the creation of an electronic questionnaire that each entity or municipality can access to report progress in compliance with the aforementioned law. The Institute is also responsible for data management and the possible publication of related statistics.

“Each library must select a person who is responsible for accessing the platform and providing the data relevant to compliance with Law 63. This process can be completed in approximately 30 minutes. This representative will also serve as a link between his library, the National Library of Puerto Rico, the Puerto Rico Council of Education, the Office of the Ombudsman for Persons with Disabilities of the Commonwealth of Puerto Rico, the Technological Assistance Program and the Puerto Rico Institute of Statistics,” explained Dr. Oville M. Disdier, acting executive director of the Institute.

The new system will facilitate government access to collect, analyze and disseminate data describing how effective the libraries of public universities, private universities, post-secondary education institutions and municipalities in Puerto Rico have been in implementing Law No. 63, which was signed and approved on April 15, 2011.

“We urge all agencies, municipalities and universities, which must comply with this law, to access and complete the questionnaire before March 29,” said Disdier.

For questions about technical questions related to the questionnaire, entities can contact the Institute via email at cuestionario.ley63@estadisticas.pr or by calling (787) 993-3336. Also, for questions about the programmatic content of the law, you can contact the PRATP at (787) 474-9999 or by writing to pratp@pratp.upr.edu.

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Contact: Idia Martínez
Email: imartinez@upfrontpr.net
Tel: 787/603 3200

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