Enterprise Broadband Adoption Survey

Announcements
IEPR
24 December 2025

Press Release

The results of the fifth edition of the Survey on the Adoption of Broadband Technology in Companies in Puerto Rico are available

76% of businesses make sales or receive payments through online transactions.

76% of businesses make sales or receive payments through online transactions, the main sector in this regard being wholesalers and warehousing businesses, of which 86% carry out transactions through these means. This is based on data published in the fifth edition of the Puerto Rico Business Broadband Technology Adoption Survey (2019); this survey was conducted by the Puerto Rico Statistics Institute (Institute) in collaboration with the non-profit organization Connect Puerto Rico. This product includes statistics related to the availability, access and use of information technologies and broadband Internet in companies in Puerto Rico. The data were obtained through telephone surveys conducted with nearly 800 local companies.

“Having data, such as those provided by this type of survey, helps to know the availability and limitations of access to this technology in the economic sector. In the same way, it allows us to know the indicators on electronic commerce in Puerto Rico,” said Francisco Pesante, Assistant for Statistical Projects at the Institute.

From the 2019 edition of the Survey on the Adoption of Broadband Technology in Companies in Puerto Rico, the following findings are highlighted:

  • 93% of the companies surveyed reported using the Internet for their operations.
  • 99% of establishments dedicated to the financial and professional services sector reported using the Internet for their operations.
  • 87% of establishments reported using broadband Internet to conduct their businesses.
  • 77% of the establishments surveyed reported that their bandwidth is adequate to meet their needs.
  • 70% of retail establishments reported using social networks such as Facebook or Twitter.
  • The main activities of commercial establishments, in which the use of the Internet is involved, are:
    • Communicate with your customers (76%)
    • Billing and collection (73%)
    • Purchases of goods and services (71%)
  • 47% of the establishments surveyed are owned by a woman or a woman is one of the owners, if there are co-owners.

The acting executive director of the Institute of Statistics, Dr. Orville M. Disdier said that “At the Institute of Statistics, we are pleased to collaborate in the collection of data that serve as indicators for economic sectors. According to our vision, we work to guarantee Puerto Rico that it has complete, reliable statistics, and quick and universal access.”

Some of the findings of the report are summarized in the visualization accessible through the following link: https://tabsoft.co/32ZXdM3.

For more information about this survey, as well as previous surveys, interested individuals can access: https://cutt.ly/ieue8ZY. To learn about the data sets you can visit: https://cutt.ly/Neue4hy.

To learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook accounts (@statistics.pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico).

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Contacts:

Idia M. Martinez, R-28

787-603-3200

Lourdes Burgos, R-27

787-562-2932

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Study presents sociodemographic characteristics and contrasts between the Dominican and Puerto Rican populations

PRESS RELEASE

Study presents sociodemographic characteristics and contrasts between the Dominican and Puerto Rican populations

The Puerto Rico Statistics Institute (Institute) presented the study: Dominican population in Puerto Rico: Sociodemographic characteristics and contrasts with the Puerto Rican population, 2015-2019, which focuses on detailing the sociodemographic traits that characterize the Dominican population living in Puerto Rico, as well as the differences between these by sex characteristics. As part of this research, various characteristics of the Dominican population compared to the Puerto Rican population were examined, providing contrasts between the sociodemographic scenarios of both populations.

The study begins by highlighting that the minority population with the highest presence among the inhabitants of Puerto Rico is the Dominican one with 59%, followed by the Cuban (13%), Mexican (9%), Colombian (4%) and Spanish (3%), being the five populations of non-Puerto Rican Hispanic origin that predominate in the jurisdiction of Puerto Rico.

The Institute's senior manager of Statistical Projects and author of this study, Alberto L. Velázquez Estrada, indicated that the data presented show, among others, that the Dominican population in general is older than the Puerto Rican population, which has been an old population for several decades. “This suggests a possible increase in the needs for health services that the Dominican population will require, due to conditions related to aging. In the near future, both the Dominican and Puerto Rican populations will be moving, in significant proportional terms, to seventy-year-old ages, which typically lead to the onset or worsening of certain health conditions,” Velázquez said. On the other hand, “the gender disparity in the Dominican population in terms of income, poverty and people outside the labor force is prominent. The differences point to a more complicated or difficult situation for Dominicans compared to Dominicans living in Puerto Rico,” added Velázquez.

For his part, the executive director of the Institute of Statistics, Dr. Orville Disdier, indicated that “for years the Dominican population has contributed significantly to the demographic diversity of Puerto Rico, so knowing data about their sociodemographic traits and their contrasts with the Puerto Rican population is important for the development of initiatives that improve the quality of life of both populations.”

Other data included in this study show that:

  • Over the past three decades, the average annual number of air passengers from the Dominican Republic to Puerto Rico decreased from 335,000 (1990-1999) to 324,000 (2000-2009), and then to 214,000 in the most recent decade (2010-2019).
  • The geographical distribution indicates a marked concentration in the northern area of San Juan, which is home to about 35% of the Dominican population.
  • The Dominican population residing in Puerto Rico and born in the Dominican Republic comprised 90%, and those born in Puerto Rico were 7%.
  • The majority of the Dominican population in Puerto Rico was female, being around 58% compared to 42% men.
  • The median age of the Dominican population (49 years old) is 8 years older than the Puerto Rican population (41 years old).
  • The total Dominican population was characterized by having the highest percentage of married marital status at 40%, followed by 32% never married, traits that are reversed in their order in contrast to the Puerto Rican population.
  • The education attained and by sex of Dominicans showed:
    • Higher percentages in the trait of people with less than high school education, being higher in men (44%) than in women (38%).
    • In turn, there is a notable difference by sex in people with a high school level, with women accounting for 14% compared to men with 8%.
  • With regard to the Dominican and Puerto Rican populations that achieved some post-secondary education, the data indicate that women in both populations are characterized by having a higher percentage of educational level attained.
  • The percentage of Dominicans who were out of the labor force was much lower among men (26%) than among women (44%).
  • In contrast to the Puerto Rican population, the percentage of people out of the labor force was much lower among the Dominican population than in the Puerto Rican population.
  • Among the most common occupations of the Dominican population were household cleaners (9.2%), construction work (6.0%), janitors or building cleaners (4.4%), cooks (4.0%) and personal care assistants (3.6%).
  • The Dominican population reflected a median income with a marked difference by sex of about four (4) thousand dollars ($4,011), being lower for Dominicans with a median of $10,842 compared to Dominicans with $14,853.
  • This disparity of income by sex compared to the Puerto Rican population presents a similar pattern; Puerto Rican women reflected a lower median income than Puerto Rican men, in this case by about three (3) thousand dollars ($3,099).
  • Just over half of the Dominican population in Puerto Rico (51%) was in poverty. Among Dominican residents, the percentage in poverty was higher than among Dominicans at 54% and 48%, respectively.
  • Related to the health aspect, people with some difficulty hearing, seeing, cognitive, outpatient and/or self-care, reflected that out of every (10) Dominican people, two (2) of them have a disability, a finding quite similar to that shown by the Puerto Rican population.

To access the report, you can visit Publications.

About the Puerto Rico Institute of Statistics

To learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook accounts (@statistics.pr), Twitter (@EstadisticasPR), Instagram (@institutodeestadisticas) and LinkedIn (Puerto Rico Institute of Statistics).

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Contact: Idia M. Martinez, R-28, 787-603-3200

New system improves speed and effectiveness when answering questions from citizens about statistical data

Press Release

New system improves speed and effectiveness when answering

Questions from citizens about statistical data

In order to automate and improve the speed and effectiveness of the processes for answering citizens' questions on statistical issues, the Statistics Institute of Puerto Rico developed a new version of the system for answering questions. This new procedure allows managers and assistants of the Institute to see in real time the questions sent by citizens and to speed up the way they answer those questions. Through the tool of Google Analytics, the system allows us to know important aspects such as: demographic data, geographical data, if the user used a computer or a cell phone, the browser or Browser used, the company of Internet, among others.

“Using this new system, we will better know how long it took us to answer questions, what topics are most common among citizens and what resources were required to answer them. In addition, the tool makes it possible to generate quality control metrics, allowing the Institute to streamline processes, make better use of time, human resources and, consequently, public funds,” said Dr. Orville M. Disdier, acting executive director of the Puerto Rico Institute of Statistics.

To use the new question system, people can send an email to preguntas@estadisticas.pr or access the link directly https://www.estadisticas.pr.gov/

Those interested in learning more about the Institute of Statistics can access the website: www.estadisticas.pr.gov. On social media through Facebook (@estadisticas .pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico) accounts.

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Contacts:

Idia M. Martinez, R-28/787-603-3200

Lourdes Burgos, R-27/787-562-2932