Study results announced on cost of living statistics

Press Release

Lack of people certified in libraries to provide technological assistance to people with disabilities

The data comes from a study carried out by the Puerto Rico Institute of Statistics.

According to the report of the study on inclusive services and technological assistance in libraries in Puerto Rico by the Institute of Statistics of Puerto Rico, 83% of the participating libraries do not have people certified in technological assistance to people with disabilities. Similarly, almost 40% of libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.

The main objective of Law No. 63 of 2011 is to establish the Inclusive Library Services System for Technological Assistance in all libraries in Puerto Rico. In the same way, this law orders the government to “collect annual statistical data on Inclusive Library Services for Technological Assistance”. Since its approval, the government has not been able to fully comply with this mandate. It is for this reason that the Institute of Statistics of Puerto Rico, in collaboration with the Technological Assistance Program of the University of Puerto Rico (PRATP), designed a collection system and a set of data so that the Government of Puerto Rico has the capacity to collect, analyze and disseminate data on the implementation of this law.

The data presented correspond to the calendar year 2019 and includes a sample of the libraries of the University of Puerto Rico system, private universities, higher education institutions and municipalities. This is the first report that Puerto Rico has made on statistics related to the implementation of Law No. 63 of 2011

“As a society we must and must guarantee all people access to education and information, and people with disabilities cannot be discriminated against. This study allows us, in addition to complying with the law, to determine where we should make the necessary adjustments to meet the access to information needs of people with disabilities,” said Dr. Orville M. Disdier, lead author of the study and acting executive director of the Puerto Rico Institute of Statistics.

Here are some of the study's most salient findings:

• A total of 36 libraries completed the questionnaire, the largest of them from private universities (39%).
• 36% of participating libraries do not have a plan to implement Act No. 63.
• Most (83%) of participating libraries reported that they do not have people certified in technological assistance.
• Only 8% of participating libraries indicated that the administration has plans to provide training on the use of technological assistance programs and equipment.
• Nearly 40% of participating libraries indicated that they do not have computers or electronic equipment required to comply with a technological assistance program for people with disabilities.
• Although 67% of participating libraries claimed that their library meets the requirements established by the Americans with Disabilities Act (ADA) regarding the accessibility of physical spaces for people with disabilities, all indicated that they do not have official certification for these purposes.
• Among the reasons that participating libraries established for not complying with Act No. 63 of 2011 are: Lack of financial resources, lack of guidance, lack of support from the administration and lack of human resources.

The Puerto Rico Statistics Institute is an autonomous governmental entity tasked with coordinating the government's statistical production service to ensure that the data collection and statistics systems, on which public policies are based, are complete, reliable, and accessible quickly and universally. To access this report or to learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook (@estadisticas .pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico) accounts.

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Contacts:

Idia M. Martinez, R-28

787-603-3200

Lourdes Burgos, R-27

787-562-2932

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PRESS RELEASE

Statistics Institute releases first results on the Study of the Needs of the Deaf Community in Puerto Rico

84% of totally deaf people surveyed who needed public safety services and 75% of those who needed services in government agencies faced barriers

July 21, 2022: The executive director of the Puerto Rico Statistics Institute (Institute), Dr. Orville M. Disdier, presented the first results of the Study of the Needs of the Deaf Community in Puerto Rico, through an interactive digital report. This new product, called “Study of the Needs of the Deaf Community: Interactive Report”, presents the first results of the Population Survey that the Institute conducted, both to deaf and partially deaf people, and to the general public. In addition, the interactive report presents the results of focus group interviews with teachers of students with hearing difficulties. The platform presents, for both deaf and partially deaf people, data and statistics on socio-demographic aspects, on the difficulties presented when requesting services, both governmental and non-governmental, on the communication methods used by this community and on the difficulties in accessing information offered by various means of communication, among other findings.

“The data and statistics presented in this interactive report serve as an empirical basis to justify various initiatives and the development of new public policies that promote quality services and better integration of deaf people into the rest of society, while promoting equity and social justice,” said Dr. Disdier.

Some of the most relevant results of the Deaf Community Needs Study:

• 9% of all respondents indicated that they were completely deaf.
• 14% of all respondents indicated that they are partially deaf.
• 62% of the totally deaf people who participated in the survey were deaf at birth, while the remaining 38% became deaf sometime after their birth.
• 66% of the partially deaf who participated in the survey have a level of severe or profound deafness.
• 86% of the totally deaf people surveyed said they often feel discriminated against (41% very often and 45% sometimes). On the other hand, 68% of the partially deaf people surveyed said they often feel discriminated against (20% very often and 48% sometimes).
• 84% of the totally deaf people surveyed, who needed public safety services, faced barriers.
• 75% of the totally deaf people surveyed, who needed services from government agencies, faced barriers.
• On the other hand, 53% of the partially deaf people surveyed, who needed services from government agencies, faced barriers.
• Other places where the totally deaf people surveyed mentioned that they have faced difficulty receiving services, integrating or participating, are:
  • Hospitals (55%)
  • Medical offices (46%)
  • Restaurants (42%)
  • Banks or cooperatives (42%)
  • Place of employment (34%)
  • Cinema or theater (28%)
  • Supermarkets (24%)
  • Concerts or festivals (22%)
  • Gas stations (22%)
• The communication methods used by the totally deaf people surveyed are:
  • Lip reading (83%)
  • ASL signs (64%)
  • Writing (65%)
  • Verbal (59%)
  • Creole signs (56%)
  • Interpreter (45%)
  • Non-formal signs (26%)
• On the other hand, the communication methods most used by partially deaf people surveyed are verbal (87%), lip reading (59%) and written (43%).
• 51% of the totally deaf people surveyed reported using one of the following headphone devices:
  • Behind the ear or behind the ear (64%)
  • CROS hearing aid — BI-CROS (14%)
  • In the ear — Intra shell (11%)
  • Cochlear implant (8%)
  • Open ear — miniature size (3%)
• 58% of partially deaf people surveyed reported using one of the following headphone devices:
  • Behind the ear or behind the ear (53%)
  • CROS hearing aid — BI-CROS (26%)
  • In the channel — Intracanal (11%)
  • In the ear — Intra shell (5%)
  • Other (6%)
• 10% of all respondents indicated that they are hearing people (who are not deaf or partially deaf) but who live with a deaf person.
• 43% of the listeners surveyed, who live with a deaf person, have not taken sign language courses.
• On the other hand, 42% of all respondents indicated that they are hearing people (who are not deaf or partially deaf) but who know a deaf person.
• 25% of all respondents indicated that they are hearing people (who are not deaf or partially deaf) who do not live with a deaf person and who do not know a deaf person.
• In general terms, the educators who participated in the focus groups agreed that there are not many materials adapted for deaf students, so sometimes the teachers themselves have to modify the materials.

In the same way, the educators who participated in the focus groups agreed that in general, parents and/or guardians are not given the necessary support at the time the child is diagnosed. Dr. Disdier explained that the final sample of the survey consisted of 739 adults, 18 years of age or older, living in Puerto Rico, and it was accessible for more than sixty (60) days. A total of 21 educators were part of several focus groups, in which in-depth conversations were held about the needs of deaf students. In this regard, Dr. Disdier argued that “The data collected by educators of deaf students alert us that, like deaf adults, deaf children and adolescents also face challenges and needs, and that these challenges and needs are different and require actions adapted to that demographic sector.”

For his part, Manuel Mangual, Evaluation Specialist, who managed the study, explained that there are still some survey questions that are being processed and whose data will eventually be added to the interactive report. Likewise, in the coming weeks, additional focus group interviews will be conducted, whose results will also be included in the report, expanding and strengthening it. “Working on this project, for the benefit of deaf and partially deaf people, has been a lot of learning, enthusiasm and pride. The study participants gave us the confidence to be part of one voice when it came to their needs. During the next phases, we will continue to produce information aimed at promoting a more inclusive society,” emphasized Mangual.

The Study of the Needs of the Deaf Community: Interactive Report, resides on the website of the Puerto Rico Institute of Statistics and can be accessed at any time by interested parties at the following e-mail address: Outcomes and Needs Deaf Community.

For technical questions about this report, you can send an email to: preguntas@estadisticas.pr.

To learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook accounts (@statistics.pr), Twitter (@EstadisticasPR), Instagram (@institutodeestadisticas) and LinkedIn (Puerto Rico Institute of Statistics).

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