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Press Release

The results of the fifth edition of the Survey on the Adoption of Broadband Technology in Companies in Puerto Rico are available

76% of businesses make sales or receive payments through online transactions.

76% of businesses make sales or receive payments through online transactions, the main sector in this regard being wholesalers and warehousing businesses, of which 86% carry out transactions through these means. This is based on data published in the fifth edition of the Puerto Rico Business Broadband Technology Adoption Survey (2019); this survey was conducted by the Puerto Rico Statistics Institute (Institute) in collaboration with the non-profit organization Connect Puerto Rico. This product includes statistics related to the availability, access and use of information technologies and broadband Internet in companies in Puerto Rico. The data were obtained through telephone surveys conducted with nearly 800 local companies.

“Having data, such as those provided by this type of survey, helps to know the availability and limitations of access to this technology in the economic sector. In the same way, it allows us to know the indicators on electronic commerce in Puerto Rico,” said Francisco Pesante, Assistant for Statistical Projects at the Institute.

From the 2019 edition of the Survey on the Adoption of Broadband Technology in Companies in Puerto Rico, the following findings are highlighted:

• 93% of the companies surveyed reported using the Internet for their operations.
• 99% of establishments dedicated to the financial and professional services sector reported using the Internet for their operations.
• 87% of establishments reported using broadband Internet to conduct their businesses.
• 77% of the establishments surveyed reported that their bandwidth is adequate to meet their needs.
• 70% of retail establishments reported using social networks such as Facebook or Twitter.
• The main activities of commercial establishments, in which the use of the Internet is involved, are:
  • Communicate with your customers (76%)
  • Billing and collection (73%)
  • Purchases of goods and services (71%)

• 47% of the establishments surveyed are owned by a woman or a woman is one of the owners, if there are co-owners.

The acting executive director of the Institute of Statistics, Dr. Orville M. Disdier said that “At the Institute of Statistics, we are pleased to collaborate in the collection of data that serve as indicators for economic sectors. According to our vision, we work to guarantee Puerto Rico that it has complete, reliable statistics, and quick and universal access.”

Some of the findings of the report are summarized in the visualization accessible through the following link: https://tabsoft.co/32ZXdM3.

For more information about this survey, as well as previous surveys, interested individuals can access: https://cutt.ly/ieue8ZY. To learn about the data sets you can visit: https://cutt.ly/Neue4hy.

To learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook accounts (@statistics.pr), Twitter (@EstadisticasPR) and LinkedIn (Institute of Statistics of Puerto Rico).

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Contacts:

Idia M. Martinez, R-28

787-603-3200

Lourdes Burgos, R-27

787-562-2932

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