3-1-1 Call Statistics Report | Instituto de Estadísticas de Puerto Rico

Description:

The report includes the number of calls answered, abandoned calls, and outgoing calls.

Objective:

Report the number of calls from Your Government Services Line 3-1-1

Main Variables

Frequency of release of the report:

Yearly

Reference Population:

Citizens of Puerto Rico

Product:



2017 Informe Estadistico 3-1-1 - Llamadas

History:

This product contains no history.

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Agency

Contact Information

Contact:

Luis G. Torres Rosario

Position:

Director of the 3-1-1 Call Reception Center

Telephone:

787-273-3001 787-273-3040

Fax:

787-792-0061

Email:

luis.torres@E911.pr.gov

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Act No. 209-2003, as amended, created the Puerto Rico Institute of Statistics as an autonomous governmental entity with the task of coordinating the Government's statistical production service to ensure that the systems for collecting data and statistics, on which public policies are based, are complete, reliable and accessible quickly and universally.