Puerto Rico Statistics | Statistical Report

Description:

It presents statistics on the number of calls received, the number of incidents processed (both emergencies and non-emergencies), and the number of telephone transfers made to response agencies, during a fiscal year.

Objective:

It provides indicators to evaluate the performance of the 9-1-1 Emergency System.

Main Variables

Processed Incident, Emergency Incident, Non-Emergency Incident, Other Type of Call and Transfers.

Frequency of release of the report:

Yearly

Reference Population:

Calls and Incidents (classified phone calls) that are processed in the Call and Incident Center (classified phone calls) that are processed in the Call Center

Product:



911_InformeEstadistico_AF2011-12

History:

This product contains no history.

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Agency

Junta de Gobierno del Servicio 9-1-1 (JG911)

Contact Information

Contact:

Leila E. Nieves Hernández

Position:

Statistician

Telephone:

(787) 273-3001 x 241

Fax:

(787) 792-0061

Email:

lnieves@e911.pr.gov

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La Ley Núm. 209-2003, según enmendada, creó al Instituto de Estadísticas de Puerto Rico como una entidad gubernamental autónoma con la encomienda de coordinar el servicio de producción de estadísticas del Gobierno para asegurar que los sistemas de recopilación de datos y estadísticas, en los que se basan las políticas públicas, estén completos, sean confiables y de acceso rápido y universal.

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