PRESS RELEASE

The Institute of Statistics launches questionnaire to evaluate its services

The questionnaire collects information on what the focus and scope of the next Strategic Plan should be.

In order to know the opinion of citizens regarding the performance of the services offered by the Puerto Rico Institute of Statistics (Institute), the executive director, Dr. Orville M. Disdier, announced the launch of a questionnaire that, among others, will collect the opinion of citizens on what should be the approach and scope of the Institute's next Strategic Plan, which will last three (3) years.

“The Institute was created to promote changes in the systems for collecting and analyzing the information that is generated so that they are complete, reliable and quickly and universally accessible. Periodically evaluating how the Institute has fulfilled these purposes is essential to continue to transform our institution and improve our services. In addition, we must ensure that our strategic plan is in line with the needs of today's society,” argued Dr. Disdier.

It was reported that the questionnaire is one in electronic format, easy to complete, and that it can be accessed through any computer, tablet or smartphone with Internet services. Among the topics covered by the questionnaire are: frequency of use of services and products, perception of the quality of services, level of trust in products, opinion on potential strengths and weaknesses, assessment of compliance with the mission and vision, and possible changes to the Institute's objectives, among others. Anyone can participate in this survey, including employees and officials of the three (3) branches of government, researchers, academics, teachers, students, parents, and users of information and data in general, inside and outside of Puerto Rico.

The questionnaire entitled “Evaluation of the Services of the Puerto Rico Statistics Institute and Update of its Strategic Plan” can be accessed at any time through the following e-mail address: Quality of Service Survey.

For technical questions or for more information about this questionnaire, you can send an email to: preguntas@estadisticas.pr.

About the Puerto Rico Institute of Statistics

To learn more about the Institute of Statistics, you can access the website: www.estadisticas.pr.gov. On social media through Facebook accounts (@statistics.pr), Twitter (@EstadisticasPR), Instagram (@institutodeestadisticas) and LinkedIn (Puerto Rico Institute of Statistics).

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